After the delivery of the product, We provide 10 days no-question-asked return. Please initiate return from the orders page. We will approve return within 24 hours of request and will provide local address to return in USA, UK, Canada, Europe, UAE and Australia.
Buyer will be requested to use local post office to return the product and we will reimburse return shipping cost too along with the product cost.
Once We receive returned product at our end then we will initiate full refund of the money. Buyer will not be paying for return pickup or return shipment.
Refund in the case of product return will be initiated once we receive product at our end.
In the case of original mode of payment to be Razorpay or PayPal payment gateway, Refund amount will be credited in your original mode of payment within 7-10 working days of initiating refund process.
This product is 100% handmade by skilled Artisans. We support Artisans and want to conserve the arts & crafts of old times. Insist on eSplanade Brand for best quality products and buy directly from eSplanade.